Powder – Privacy Policy

Powder – Privacy Policy

Last Updated: November 27, 2025

Thank you for using Powder Pro We respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Powder mobile application (App).

By accessing or using Powder, you agree to this Privacy Policy.

If you do not agree, please discontinue use immediately.

1. Information We Collect

We collect the minimum amount of personal data needed for the App to function.

1.1 Personal Information

We may collect and store:

• Email Address
  Provided during account creation, used for login, verification, purchase linking, and support.
• Location Information
  Your real-time GPS location and movement data while tracking ski sessions.
• Purchase and Subscription Information
  Apple purchase receipts and verification tokens.

We do NOT collect or store full credit card numbers.

1.2 Automatically Collected Data

For performance and security, we may collect:

• Device type
• OS version
• App version
• Crash logs
• General usage statistics

This information is anonymized whenever possible.

2. How We Use Your Information

We use your information to:

• Operate, maintain, and improve the App
• Track, record, and display ski statistics
• Provide accurate run analytics (speed, distance, elevation, time, etc.)
• Verify purchases and manage subscriptions
• Provide customer support
• Authenticate and secure accounts
• Prevent fraud, abuse, or unauthorized access
• Comply with legal obligations

We do NOT sell your data.

We do NOT share data with advertisers or data brokers.

3. Legal Basis for Processing (If Applicable)

For users in regions with data protection laws (GDPR, etc.):

• Consent: You allow location tracking to record your ski stats.
• Contract: We process your information to provide the service you requested.
• Legitimate Interests: Diagnostics, security, and fraud prevention.
• Legal Obligation: When required by law enforcement or court order.

4. How We Share Information

We only share information when necessary to operate the App, including:

4.1 Service Providers

We may share limited data with trusted vendors who help:

• Host data (cloud storage)
• Process analytics
• Deliver crash/error reporting

These providers are contractually obligated to protect your data.

4.2 Apple App Store

We share purchase verification receipts with Apple to confirm payment status.

4.3 Legal Requirements

We may disclose your information if required to:

• Comply with laws, regulations, or legal requests
• Protect our rights, users, or safety
• Respond to fraud or security issues

We will NEVER voluntarily give your information to third parties unless legally required.

5. Data Retention

We retain personal information only as long as necessary to:

• Provide the service
• Maintain account integrity
• Comply with legal obligations

You may delete your account at any time by contacting us at [your support email].

When deleted, we will remove:

• Email
• Location history
• Ski statistics

Some anonymized logs may remain for analytics.

6. Data Security

We use industry-standard protections, including:

• Encrypted communications (HTTPS)
• Secure authentication
• Restricted internal access
• Firewalls and intrusion monitoring

However, no platform is 100% secure.

You agree that you use the App at your own risk and that we are not liable for unauthorized access beyond our reasonable control.

7. User Rights

Depending on your region, you may have rights to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Export your data (data portability)
• Withdraw consent to location tracking

Requests: [your support email]

8. Children's Privacy

Powder is not intended for children under 13.

We do not knowingly collect personal data from children.

If we learn we have done so, we will delet8e it immediately.

9. International Data Transfers

Your information may be transferred and stored on servers outside your country.

By using the App, you consent to this transfer.

We take steps to ensure your data is protected according to this Privacy Policy.

10. Third-Party Links

The App may contain links to third-party services.

We do not control these sites and are not responsible for their privacy practices.

Use them at your own discretion.

11. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for damages arising from use of the App
• We are not responsible for lost, corrupted, or inaccurate data
• We do not guarantee uninterrupted service
• You use the App as is and at your own risk

This section is designed to offer you maximum legal protection.

12. Arbitration Clause (Binding)

By using the App, you agree that any dispute, claim, or controversy arising out of or relating to this Privacy Policy, the App, or your use of the App shall be resolved exclusively through binding arbitration.

Terms:

• Arbitration conducted by the American Arbitration Association (AAA) or a similar service
• Location: your state or region of residence
• You waive the right to a jury trial or class-action lawsuit
• Claims must be brought individually
• Each side covers its own legal fees unless the arbitrator rules otherwise

If you disagree with this clause, you must stop using the App immediately.

13. Changes to This Policy

We may update this Privacy Policy at any time.

If material changes are made, we will provide notice within the App or via email.

Your continued use after changes means you accept the updated policy.

14. Contact Us

If you have any questions, requests, or concerns, contact us at TomRobplata@gmail.com